What if I need information from my medical records?

LSCHC protects the confidentiality of your medical records.  That’s why we require you to fill out and sign a form called the Authorization for Use and Disclosure of Protected Health Information.  Once we receive a signed copy of this completed form, we usually can process your request within 10 business days. 

To print an authorization form to fill in and return, click here for the Dental or Medical form or click here for the Behavioral Health/Mental Health form 

To request an authorization, call (218) 722-1497 ext. 572 (Duluth Site) or (715) 392-1901 ext. 305 (Superior Site). 

Mail or fax your completed form to the facility where you received care. 

DULUTH Medical                                      SUPERIOR Medical

LSCHC                                                       LSCHC

4325 Grand Ave., Suite 1                             3600 Tower Ave., Suite 1

Duluth, MN  55807                                       Superior, WI  54880

Attention:  HIS                                             Attention:  HIS

Fax:  218-727-8346                                      Fax:  218-392-1901

DULUTH Dental                                        SUPERIOR Dental

LSCHC                                                       LSCHC

4325 Grand Ave., Suite 2                             3600 Tower Ave., Suite 2

Duluth, MN  55807                                       Superior, WI  54880 

Fax:  218-624-6594                                      Fax:  218-392-5086

What about test results?
If your test results are normal, you will receive a letter in the mail with the results. A provider or nurse will contact you if your test results need follow up treatment. If you are uncertain about your test results you can always call our office. At this time you must provide your client id number or your name, birthday, and social security number. Let the receptionist know what test results you are looking for and on what date you had taken the test. If a nurse is available, she/he can give you your results. Otherwise, we will have the nurse give you a call back with your results as soon as possible.

What if I need a referral?
You must see one of our providers and if they determine that you need a referral, you will be given one. There are some programs that pay for specialty care. Our social workers can help you apply for financial assistance to cover the costs of specialty care that you may need.

Are you a free clinic?
We are not a free clinic, however, we do provide health care on a sliding fee scale based on family size and household income.  There are also some programs that pay for certain services. We want you to get the health care you need, so if you have concerns about payment, please contact us.

Are all of the doctors volunteers?
No, we employ highly qualified professional physicians and family nurse practitioners who are able to provide continuity of care to our clients. We also have some volunteer physicians who offer specific services and make it possible for us to serve more people. Click here for more information on our staff.

How do I find Community Health Centers in other parts of the U.S.?

Visit this website http://findahealthcenter.hrsa.gov/ and search by address, state or county.

Is my medical information private and confidential?

Your medical information is private and confidential.  For more details click here to see our Privacy Notice.